Gaming at felbet should always be fun — a form of entertainment, not a way to earn money or escape problems. felbet is committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe and enjoyable.
At felbet, responsible gaming isn't just a checkbox — it's a core part of how we operate. We believe that every player in the Philippines deserves a safe, transparent, and enjoyable gaming environment. That means giving you real control over your gaming activity, not just words on a page.
Whether you're playing slots in Makati, enjoying live casino games in Cebu, or spinning bingo rounds from Davao, felbet's responsible gaming framework is always working in the background to protect you. Our tools are available to every registered player — free of charge, no questions asked.
felbet operates in alignment with PAGCOR's responsible gaming guidelines and the Philippine Amusement and Gaming Corporation's player protection standards. We take our obligations to Filipino players seriously, and we encourage you to use the resources on this page if you ever feel that your gaming is becoming more than just entertainment.
Remember: Gambling is a form of entertainment. The house always has an edge. Never gamble with money you cannot afford to lose, and never chase losses. If gambling stops being fun, it's time to use felbet's responsible gaming tools or seek help.
Every felbet account comes with a full suite of responsible gaming tools. Use them anytime — they're free, immediate, and confidential.
Set daily, weekly, or monthly deposit limits on your felbet account. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off period before any change takes effect.
Set a maximum session duration for your gaming activity. When your session limit is reached, felbet will automatically log you out and display a reminder about responsible gaming before you can log back in.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your felbet account will be temporarily suspended and you will not be able to log in or place bets.
If you feel you need a longer break, felbet's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, felbet will also suppress all marketing communications to you.
Set a maximum loss threshold for a given period. Once your loss limit is reached, felbet will prevent further betting until the limit period resets — helping you stay within a budget you're comfortable with.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. A simple nudge to help you stay aware and in control of your gaming activity.
All responsible gaming tools are accessible from your felbet account settings. Contact felbet support if you need assistance activating any of these features.
Problem gambling can develop gradually — it doesn't always look like what you'd expect. felbet encourages all players to regularly check in with themselves. If you answer "yes" to several of the questions below, it may be time to use felbet's responsible gaming tools or speak to a professional.
Do you find yourself spending more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you've lost by gambling more (chasing losses)?
Has gambling caused problems with your family, friends, work, or finances?
Do you think about gambling frequently, even when you're not playing?
Have you ever hidden your gambling activity from people close to you?
If you answered yes to two or more of these questions, felbet strongly encourages you to activate a cooling-off period or self-exclusion, and to reach out to a support organisation.
Self-exclusion is one of the most effective tools available to players who feel their gambling is getting out of hand. Here's how to activate it on your felbet account:
Sign in to your felbet account using your registered email and password. Navigate to your Account Settings from the top menu.
Inside Account Settings, locate the "Responsible Gaming" section. Here you'll find all available tools including deposit limits, session limits, cooling-off, and self-exclusion.
Choose "Self-Exclusion" and select your preferred duration — 6 months, 1 year, 5 years, or permanent. Confirm your choice. The exclusion takes effect immediately.
If you're having difficulty activating self-exclusion or need immediate assistance, contact felbet's 24/7 support team. They will process your self-exclusion request without delay and without judgment.
These simple habits can make a big difference in keeping your gaming experience positive and sustainable.
Decide how much you're comfortable spending before you open felbet. Treat it like a night out — once the budget is gone, the session is over. Never dip into rent, bills, or savings money.
It's easy to lose track of time when you're enjoying a game. Set a timer on your phone or use felbet's session time limit feature to make sure gaming doesn't eat into sleep, work, or family time.
The games on felbet are designed for entertainment. The odds always favour the house over time. Enjoy the experience for what it is — never rely on gambling as a source of income or a way to solve financial problems.
Chasing losses is one of the most common signs of problem gambling. If you've hit your loss limit for the day, log out and step away. Tomorrow is another day — and felbet will still be here when you're ready.
Step away from the screen regularly. Grab a snack, stretch, or chat with someone. Playing for long uninterrupted stretches can cloud your judgment and make it harder to stick to your budget.
If you're worried about your gambling habits, talk to a family member, close friend, or a professional counsellor. You don't have to deal with it alone — and reaching out is a sign of strength, not weakness.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is the bravest thing you can do.
PAGCOR operates a responsible gaming program for Filipino players. Contact PAGCOR directly through their official channels for guidance, self-exclusion registration, and referrals to counselling services.
Hotline: 1800-1-888-0080 (toll-free)
The NCMH provides mental health support services across the Philippines, including counselling for behavioural addictions such as problem gambling. Services are available to all Filipinos.
Crisis Line: 1553 (24/7 crisis hotline)
Gamblers Anonymous runs peer support groups across Metro Manila, Cebu, and other major cities. Meetings are free, confidential, and open to anyone who wants to stop gambling.
Contact: Reach out via felbet support for local chapter referrals
felbet's dedicated responsible gaming team is available 24/7 to help you activate account tools, process self-exclusion requests, or simply talk through your concerns in a safe, non-judgmental space.
Email: support@felbet.app
Gambling is addictive. Know when to stop. felbet supports the PAGCOR responsible gaming framework and is committed to the welfare of every Filipino player on our platform. If you need help, please reach out — to felbet, to a loved one, or to one of the organisations listed above.
Gaming is best when it's fun, controlled, and within your means. Head back to felbet Casino and enjoy the experience — with your responsible gaming tools always just a tap away.
21+ only · Philippines residents only · Gambling is addictive. Know when to stop.